I contacted him long distance and got an estimate along with 2 others. I selected him based on customer reviews and cost comparisons.
With our current situation in Rochester with the virus, I did not expect to have the job of clearing basement drain addressed in the same day I called. I assumed I would begetting on a list for sometime in the future. Instead John said he could do it in 3 hours. Efficient, cleaned up after and paid in 1 hours time.
John was very polite and professional. We were a little hesitant having someone to come in to replace our tub and shower faucet with the whole COVID-19 pandemic, but he was very clean and considerate. The tub and shower faucet was done seamlessly and it looks beautiful!
Representatives from Halter Plumbing responded to my original request for an appointment within 15 minutes and Mr. Halter arrived on time and was prepared to analyze the problem quickly. The replacement part was purchased nearby and replaced quickly and efficiently. As luck would have it, the replacement part was defective and our original problem was not solved. Mr. Halter secured another part and re-installed the new part which solved the problem! Thanks for sticking with this project and giving us such great customer service!
John stopped by last week to give us an estimate to install an outdoor water faucet off of the existing house plumbing. We accepted his price and set a time for installation the following week (today, 7-30-2019). The work was done in a timely professional installation. John is very personable, knowledgeable, and polite. I will keep him in mind for all of our plumbing work. Patric & Cindy Amarando
John showed up on the day he said he would reasonably close to the time he said he would. The price he quoted was within a few dollars of the price I had in my head. The work was done quickly and efficiently. He even went above and beyond by loosening a couple shut off valves in the basement. Highly recommended.
Called me within 10 minutes of my request. John was able to be at my house the same day to repair and then install a new shut off valve for a refrigerator. Very courteous and efficient. We will definitely call Halter Plumbing & Water Works the next time we have a need.
John was great to work with, very professional and thorough. He arrived on schedule, explained the process, and, even after adjusting for an unexpected issue, completed the work within the estimated time frame and for the price as quoted. I definitely would hire him again!
John was very professional. He was quick to tespond to our situation especially with the holiday coming. He was running behind and was courteous enough to call and make us aware of the delay. He apologized for a little mess he made in our basement and took all the old parts so we didn't have to deal with it. Very pleased with the fantastic service we received!
John took care of the repair painlessly. He was personable and kept me informed about what he was doing. I will look forward to working with him again.
Professional, friendly, honest, fair and quick to respond. We will always call Halter Plumbing and Water Works
from now on for all of our plumbing needs!
We just moved into our home, took a shower the next day, and set off the carbon monoxide
detector. This was on a weekend, he came over later that afternoon, actually fixed the hot water
heater, this thing was like 20 years old, in a super tight spot, we decided to replace it anyways.
Halter came in at the best price, best product, and his work looks great. I'll never use anyone
else, it's been two years, and zero issues.